As a general guide: cleanse, mist if using one, apply serum, follow with eye care and moisturiser. During the day, always finish your routine with sunscreen.

Always refer to the directions provided with each individual product, particularly when introducing active ingredients.

Absolutely. If you’re unsure where to begin, get in touch and tell us a little about your skin type, primary concerns and current routine. We’ll help guide you towards suitable EVVRÁ products.

Every person’s skin is different. We recommend patch testing new skincare before full use and introducing products one at a time, particularly if your skin is sensitive or reactive. Discontinue use if irritation occurs.

Yes. You don’t need an exclusively EVVRÁ routine to enjoy our products. When combining skincare from different brands, pay attention to active ingredients and individual product directions to avoid unnecessarily overloading your routine.

The recommended amount varies between formulas, so refer to the directions on the individual product page and packaging.

Yes, particularly if you have sensitive or reactive skin. Patch testing allows you to see how your skin responds before introducing a product more broadly.

EVVRÁ skincare is professionally formulated and made in Australia.

Yes. EVVRÁ is cruelty-free.

Yes. Selected EVVRÁ formulas feature Australian botanicals including ingredients such as Kakadu plum and finger lime alongside science-backed skincare actives.

EVVRÁ formulas are made without sulphates or parabens.

Store your products in a cool, dry place away from direct sunlight and excessive heat. Always ensure lids and caps are securely closed after use.

Check that the component is securely attached and try priming the pump several times. If you’re still having trouble, contact us and we’ll be happy to help.

Once your order has been dispatched, you’ll receive a shipping confirmation with your Australia Post tracking details.

Contact us as soon as possible with your order number. Because we aim to dispatch orders quickly, we can’t guarantee changes or cancellations once processing has begun.

Eligible discount codes can be entered during checkout. Check that the code has been entered correctly and that your order meets any applicable promotional conditions.

Availability will be updated on the website. Keep an eye on EVVRÁ’s email updates and social channels for restocks.

Yes. Simply enter the recipient’s delivery details at checkout.

The Wellness Ritual Kit brings together a curated selection of skincare and wellness essentials designed to create a calming self-care ritual. Refer to the current product page for the complete list of inclusions.

EVVRÁ currently ships Australia-wide.

Yes. Complimentary standard shipping is available on Australian orders over the qualifying amount shown on our Shipping page and at checkout.

Orders are generally packed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed from the next business day.

Unused and unopened products may be eligible for a change-of-mind return within 30 days of delivery, subject to EVVRÁ’s Returns & Refunds Policy.

Please contact us within seven days of delivery with your order number, a description of the issue and clear photos where possible. We’ll help resolve it.